Our rules referring to international rules of hosting services generally accepted.
 

TERMS OF SERVICE (TOS)

By submitting the online order form, or by using SBH.co.id's service, Customer hereby agrees to SBH.co.id's Terms of Service (TOS), Acceptable Use Policy (AUP), No Spam Policy (NSP), and Privacy Policy.

Customer agrees that it shall comply with this TOS, SBH.co.id's Acceptable Use Policy (AUP), and SBH.co.id's No-Spam Policy (NSP). Customer further agrees that it has read SBH.co.id's Privacy Policy and agrees to all the terms and conditions in the Privacy Policy. In this document, the word Agreement, with a capital A, refers to the TOS, the AUP, the NSP, and the Privacy Policy collectively.

1. General Terms.

    In consideration of hosting services to be delivered, Customer agrees to be bound by the following terms and conditions:

2. Agreement for Services.

3. Payment.

4. Delinquent Accounts.

SBH.co.id may temporarily deny service or terminate this Agreement upon failure of Customer to pay charges when due. Such termination or denial will not relieve Customer of responsibility for the payment of all accrued service fees, and any collection fees to which SBH.co.id may be entitled under this Agreement or under applicable law.

5. Account Cancellation.

Customers may voluntarily cancel their account at any time, for any reason or for no reason, by send email to support@SBH.co.id

Once a Customer has cancelled their account before the renewal date, no more charges will be billed to the account. Cancellations on or after renewal will be charged renewal fees.

Paypal paying customers cancelling their paypal subscription payment does not warrant cancellation of service. All cancellations must go through the cancellation form. Customer can terminate their account for any reason or for no reason. However, Customer understands and agrees that SBH.co.id does not provide pro-rated or any other kinds of refunds on cancellations. All fees Customer has paid shall be nonrefundable.
 

6. Refunds and Disputes.
 

IMPORTANT NOTICE: EXCEPT AS EXPLICITLY PROVIDED IN THIS SECTION 6, ALL PAYMENTS TO SBH.co.id ARE NONREFUNDABLE.

All payments to SBH.co.id are non-refundable. This includes any setup fees and monthly/ 3 months/ bi-annually/ yearly/ 2 years or 3 years fees regardless of usage.
 

7. Customer agrees not to engage in any activity that violates any international, foreign, federal, state, or local laws applicable to the service terms described in this Agreement.

8. SBH.co.id reserves the right to discontinue service to any Customer it deems, in its sole discretion, violates any condition of service including, but not limited to, the following:

9. Backups.

10. Customer agrees to defend, indemnify, and hold harmless SBH.co.id, and the parents, subsidiaries, successors, assigns, employees and agents of SBH.co.id against any losses, claims, damages, liabilities, penalties, actions, proceedings or judgments (collectively, Losses ) to which an indemnified party may become subject and which Losses arise out of, or relate to this Agreement or Customer s use of the Services, and to reimburse an indemnified party for all legal and other expenses, including reasonable attorneys fees incurred by such indemnified party in connection with investigating, defending, or settling any Loss whether or not in connection with pending or threatened litigation in which such indemnified party is a party.

11. SBH.co.id SHALL NOT BE LIABLE UNDER ANY CIRCUMSTANCES FOR ANY INDIRECT, INCIDENTAL,SPECIAL OR CONSEQUENTIAL DAMAGES, PUNITIVE OR EXEMPLARY DAMAGES, OR FOR ANY LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF USE, OR LOSS OF DATA RESULTING FROM THE USE OF SBH.co.id's SERVICES BY CUSTOMER OR ANY THIRD PARTIES, REGARDLESS OF THE FORM OF ACTION OR THEORY OF LIABILITY, OR

11.2. ANY LOSS OF DATA RESULTING FROM DELAYS, NONDELIVERIES, MISDELIVERIES OR SERVICE INTERRUPTIONS.

12. SBH.co.id PROVIDES THE SERVICES AND PRODUCTS AS IS, WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED. SBH.co.id DISCLAIMS ALL WARRANTIES OF NON-INFRINGEMENT OF ANY THIRD-PARTY RIGHTS, AND DISCLAIMS ALL IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. CUSTOMER SHALL BE SOLELY RESPONSIBLE FOR THE SELECTION, USE, AND SUITABILITY OF THE SERVICES AND SBH.co.id SHALL HAVE NO LIABILITY THEREFOR.

13. TO THE MAXIMUM EXTENT PERMITTED BY LAW, SBH.co.id DISCLAIMS, ALL WARRANTIES, REPRESENTATIONS OR OTHER ENDORSEMENTS, EXPRESS OR IMPLIED, WITH REGARD TO THE INFORMATION ACCESSED FROM, OR THROUGH, THIS SERVICE, THE SYSTEMS WHICH PROVIDE IT, AND THE INTERNET, INCLUDING ALL WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE, OR NON-INFRINGEMENT OF ANY THIRD-PARTY RIGHTS.

14. SBH.co.id DOES NOT ASSUME ANY LIABILITY FOR THE COMPLETENESS, ACCURACY, OR USEFULNESS OF ANY INFORMATION DISCLOSED OR MATERIALS ACCESSED THROUGH ITS SERVICES, ITS SYSTEMS, ITS NETWORKS, OR THE INTERNET.

15. No Waiver of Rights by SBH.co.id.

Any failure by SBH.co.id to enforce this Agreement in every instance in which it might apply does not amount to a waiver of any of SBH.co.id's rights.

16. Notices.

17. Entire Agreement.
This Agreement, including all of its component parts, comprises the entire agreement between you (the Customer) and SBH.co.id, and supersedes any prior or previous agreements between you and SBH.co.id with respect to the subject matter of this Agreement; provided, however, that you agree that you shall be subject to any additional terms and conditions of which SBH.co.id notifies you from time to time, pursuant to this Agreement.

18. No Oral Modification of this Agreement.

This Agreement may not be modified orally.

19. Assignment.

20. Force Majeure.
SBH.co.id shall not be liable or deemed to be in default for any delay or failure in performance under this Agreement or interruption of service resulting directly or indirectly from acts of God, civil or military authority, acts of public enemy, war, terrorism, riots, civil disturbances, insurrections, accidents, fire, explosions, earthquakes, floods, the elements, strikes, labor disputes, shortages of suitable parts, materials, labor or transportation, magnetic interference, interruptions of electrical power or other utility service, unavailability of any telecommunications or wireless service or connection to any telecommunications or wireless service, or any cause beyond the reasonable control of SBH.co.id.

21. Denial of Service
SBH.co.id reserves the right to refuse or discontinue service to anyone at our sole discretion.

22. Abuse of SBH.co.id Staff or Support Personnel.

23. Additional Terms and Conditions for Reselling Our Services
Many of OUR customers wish to resell OUR services to third parties who become their customers. The additional terms and conditions in this section apply to the resale of OUR services. YOUR account with SBH.co.id allows YOU to resell OUR services, subject to all the terms and conditions of YOUR agreement with US. However, please note that YOU do not have to resell OUR services. As long as YOU comply with all the terms and conditions of YOUR agreement with US, YOU may simply use OUR services for YOUR own Web sites and for any lawful purpose.

R1. No Free Services to Be Offered.

YOU may not use YOUR account or OUR services to offer any of the following kinds of FREE services but are not limited to:

There are several reasons for these prohibitions on free services. The reasons include, but are not necessarily limited to, the following:

First, free services generally do not require any reliable means of identifying the person who registers for them. As such, it can be practically impossible to track down persons who abuse the free services.

Second, OUR customers, including OUR resellers, are all paying for prompt, reliable service and WE have built a solid reputation for delivering excellent service to them. WE cannot risk having unidentified persons damage OUR reputation.

Third, users of free services are notorious for registering for free accounts and immediately spamming or otherwise consuming very large amounts of system resources and bandwidth before their accounts are shut down. Such abusers often register for successive or multiple accounts and cause many problems for the servers and network.

Fourth, spammers, operators of phishing and pharming scams, distributors of spyware, viruses, Trojan horses, worms, and other malware, operators of illegal Warez sites, operators of illegal or unauthorized file-swapping or archive sites, and hackers frequently abuse free online services. Allowing free services would expose OUR servers to severe abuse and could harm US, all of OUR customers, and all the customers of OUR resellers.

Fifth, free services lead to various forms of abuses that may violate criminal laws or even foster terrorist activities. Because such abuses violate applicable laws as well as OUR policies, WE must prohibit them.

If YOU violate this prohibition on free services, WE may suspend or terminate YOUR account immediately, with or without notice, as WE in our sole discretion deem necessary to address the situation.

R2. Resellers Customers Must Comply with All of OUR Policies.

As part of YOUR agreement with YOUR customers, YOU must require them to comply with all applicable laws and all of OUR policies. If YOU fail to do so, WE may suspend or terminate both the accounts of YOUR customers and YOUR account, as necessary to protect the security, safety, reliability, integrity, and performance of OUR servers, data, and network.

R3. Support for Resellers Customers.

Unless YOU have purchased an account with US whereby WE have explicitly agreed in writing to provide technical support to YOUR customers, YOU are solely responsible for providing all technical support for YOUR customers, and YOU agree that YOU will not direct YOUR customers to contact US for technical support.

However, if YOU have purchased an account with US and WE have explicitly agreed to provide end user support to YOUR customers, then WE will provide end user support to YOUR customers as specified on the End User Support page of OUR Web site:

Regardless of the type of account YOU have purchased from US, YOU are solely responsible for providing YOUR customers with all billing, customer service, sales, and general information support. If YOU offer training to YOUR customers, YOU are solely responsible for providing the training to them. YOU agree that YOU will not direct YOUR customers to contact US for any billing, customer service, sales, or general information support, or for any training.

R4. Resellers are Responsible for Harms Their Customers Cause.

If any of YOUR customers causes harm to US or to any of OUR customers or the customers of any of OUR resellers, then YOU agree to be liable for that harm and all damages arising from that harm.

WE shall not be liable for any mistakes, errors, downtime, or other damages caused by YOU or any of YOUR customers.

R5. Termination and Restoring Accounts of Resellers Customers.

YOU are solely responsible for terminating or deleting any of the accounts for YOUR customers, and for restoring those accounts when appropriate.

WE shall not be responsible for restoring any of the accounts or data of any of YOUR customers that YOU delete by mistake.

When WE can do so without unreasonable effort or expense, WE usually restore accounts for OUR reseller customers free of charge at their request. However, YOU understand and agree that WE may not always be able to restore accounts for YOU or YOUR customers and that WE do not guarantee that we will restore any or all of YOUR customers accounts.

R6. Reseller is Responsible for All Consequences of Reseller s Breach of Agreement with US.

If YOU breach or default on any of YOUR obligations to US under YOUR Agreement with US or any policy contained in that Agreement, YOU understand and agree that such a breach or default may result in the suspension or termination of YOUR account and hosting privileges with US. YOU further understand and agree that the loss of YOUR account and hosting privileges may create negative business, economic, or legal consequences (collectively the Consequences of Breach or Default ) between YOU and YOUR customers.

YOU hereby agree to assume all responsibility for the Consequences of Breach or Default.

YOU hereby further agree to defend, indemnify, and hold harmless SBH.co.id, and the parents, subsidiaries, successors, assigns, employees and agents of SBH.co.id against any losses, claims, damages, liabilities, penalties, actions, proceedings or judgments (collectively, Losses ) that are or arise out of the Consequences of Breach or Default, and to reimburse an indemnified party for all legal and other expenses, including reasonable attorneys fees incurred by such indemnified party in connection with investigating, defending, or settling any Loss whether or not in connection with pending or threatened litigation in which such indemnified party is a party.

R7. Reseller s Standards of Conduct.

YOU must conduct YOUR business with high levels of integrity and fair dealing. YOU should maintain a reputation for fair dealing and customer service at the highest levels.